Executive Board

Graham Gibson, Chairman

Chief Claims Officer, Allianz Insurance

Graham is an industry advocate with extensive experience in a range of market initiatives across claims and personal injury. He also serves on a variety of insurer related groups, including his role as Board Member for the Insurance Fraud Bureau.
David Powell, Deputy Chair

Manager Non-Marine, Lloyds Market Association

Joined Board 2006. Leads LMA’s work on motor and liability issues and responsible for personal, financial and specialist lines within the underwriting team.
Ruth McRitchie, Company Secretary

Director of Finance, Thatcham Research

Joined Thatcham in 2009, Ruth is responsible for the Company’s support services including Finance, HR, Legal, Risk and Facilities. She has had previous experience working on the Boards of plc, AIM listed and private companies, and is a chartered accountant, having trained with KPMG in Bristol.
Jonathan Hewett

Chief Executive, Thatcham Research

Jonathan joined in January 2019, and has a wealth of senior management and leadership skills from across the insurance, automotive and financial sectors, internationally and in the UK. His focus is to guide Insurer Members through vehicle safety, repair and security in a period of exponential technological advancement in connectivity and future automated driving capabilities, as well as complex vehicle materials and structures.
Mark Baker

Head of Claims Supply Chain, RSA Insurance

Joined Board 2018. Mark has extensive experience in the Claims Supply Chain, serving as Head of Claims Supply Chain at RSA since 2016. Previously, Mark also held a number of senior roles both in claims and procurement with AXA.
Graham Hughes

Chief Claims Officer, esure

Graham leads esure's Claims and Financial Crime operations having held claims roles in RSA, Allianz and Aviva. He also serves as a Board Member of the CII's Society of Claims Professionals.
Robert Harper

Head of Claims Procurement, Admiral Group

Joined Board 2018. Rob was recently appointed to the role of Head of Claims Procurement to shape and develop a designated procurement function, with responsibility for over 300 suppliers, setting the procurement strategy and providing oversight for all commercial activity within Admiral's Claims department.
Waseem Malik

Executive Managing Director, Claims, AXA Insurance

Joined the Board in 2018. He is one of three Executive Managing Directors responsible for the overall AXA Insurance business. He has overall responsibility for all P&C Claims and Complaints. Waseem has been at AXA for 14 years and was previously the Chief Financial Officer of AXA Insurance. He is a Fellow of the Institute of Chartered Accountants in England & Wales.
David Mills

Head of Motor Fulfilment, Direct Line Group

Joined Board 2009. Responsible for fulfilling the ‘bent metal’ motor claims, inclusive of Motor Networks, Engineering and the Motor Supply Chain.
Martin Milliner

Director of Claims, LV=

Joined Board 2015. With over 25 years operational and technical insurance experience in a variety of senior roles, Martin is currently responsible for managing personal and commercial lines claims across the range of LV= Brands.
Ron Munro

Commercial Motor Technical Manager, Ageas Insurance

Joined Board 2008. Manages the performance and profitable development of Ageas’s Fleet account, through control of pricing, underwriting and business development activity.
David Nichols

Chief Claims Officer, Zurich Insurance

David was appointed in July 2017 and now has end-to-end responsibility for claims operations within the UK. Before that he was Zurich's UKGI Chief Operating Officer, having joined the company in 2004.
Simon Smith

Managing Director, Solus & Aviva Repair Lead

Simon joined the board in 2011. His current responsibilities include getting Aviva customers back to normal after a motor accident and developing Aviva's repair strategy. Simon formerly had responsibility for running the claims operation and motor propositions. Solus has 18 sites nationwide and employs in excess of 700 people.
Barry Street

Head of Engineers, Covéa

Joined Board 2012. Leads strategic operational changes for Covéa and has implemented innovative and award winning technological and customer service improvements.