Graham Gibson, Chairman
Chief Claims Officer, Allianz Insurance
Graham is an industry advocate with extensive experience in a range of market initiatives across claims and personal injury. He also serves on a variety of insurer related groups, including his role as Board Member for the Insurance Fraud Bureau.
David Powell, Deputy Chair
Manager Non-Marine, Lloyds Market Association
Joined Board 2006. Leads LMA’s work on motor and liability issues and responsible for personal, financial and specialist lines within the underwriting team.
Ruth McRitchie, Company Secretary
Director of Finance, Thatcham Research
Joined Thatcham in 2009, Ruth is responsible for the Company’s support services including Finance, HR, Legal, Risk and Facilities. She has had previous experience working on the Boards of plc, AIM listed and private companies, and is a chartered accountant, having trained with KPMG in Bristol.
Head of Claims Supply Chain, RSA Insurance
Joined Board 2018. Mark has extensive experience in the Claims Supply Chain, serving as Head of Claims Supply Chain at RSA since 2016. Previously, Mark also held a number of senior roles both in claims and procurement with AXA.
Manager, General Insurance, ABI
Joined Board 2015. Rob has responsibility for managing the UK insurance industry's policy development in a number of key general insurance areas including civil justice, whiplash, liability, young drivers and credit hire.
Senior Manager, The Cooperative Insurance
Joined Board 2009. Responsible for supply chain across general insurance claims, including motor, home, legal and any outsourcing arrangements.
Head of Claims Procurement, Admiral Group
Joined Board 2018. Rob was recently appointed to the role of Head of Claims Procurement to shape and develop a designated procurement function, with responsibility for over 300 suppliers, setting the procurement strategy and providing oversight for all commercial activity within Admiral's Claims department.
Executive Managing Director, Claims, AXA Insurance
Joined Board 2018. Responsible for all financial affairs for AXA Insurance. Waseem has been at AXA for over 11 years, previous roles including various Finance Director positions and Head of Mergers & Acquisitions for AXA UK.
Head of Motor Fulfilment, Direct Line Group
Joined Board 2009. Responsible for fulfilling the ‘bent metal’ motor claims, inclusive of Motor Networks, Engineering and the Motor Supply Chain.
Director of Claims, LV=
Joined Board 2015. With over 25 years operational and technical insurance experience in a variety of senior roles, Martin is currently responsible for managing personal and commercial lines claims across the range of LV= Brands.
Commercial Motor Technical Manager, Ageas Insurance
Joined Board 2008. Manages the performance and profitable development of Ageas’s Fleet account, through control of pricing, underwriting and business development activity.
Chief Claims Officer, Zurich Insurance
David was appointed in July 2017 and now has end-to-end responsibility for claims operations within the UK. Before that he was Zurich's UKGI Chief Operating Officer, having joined the company in 2004.
Operations Director, AVIVA PLC
Joined Board 2011. Responsible for 850 staff in the UK and India, Simon has recently been involved in building a brand new motor claims proposition for Aviva, Quote Me Happy.
Head of Engineers, Covéa
Joined Board 2012. Leads strategic operational changes for Covéa and has implemented innovative and award winning technological and customer service improvements.