Quality Policy

• To meet our stakeholders needs and expectations, without exception, as set out in the Business Plans.
• To create growth in confidence of our stakeholders in the ability of our organisation to deliver the desired quality, as well as the constant improvement of that quality, with competitive costs.
• To provide customers with research data, standards and service that has improved performance, fitness for use, safety and reliability.
• To set automotive industry and research standards.
• For our customers to have increased satisfaction with the research, products and services of our organisation.
• For our employees to enjoy their work, and recognise their contribution within the company.