Quality
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Thatcham are registered to BS EN ISO 9001:2000. The Centre achieved this
recognition in October 2004 after a focused programme, which brought
together and rationalised existing management good practice procedures which
form the foundation of the diverse research carried out by the Centre’s
engineers, vehicle technology experts and IT specialists.
Thatcham are recognised as an originator of quality standards for the crash
repair industry, and therefore must ensure best practice in management and
quality processes throughout our activities.
Implementing and maintaining an externally verified quality management
system has enabled us to deliver a measurable improvement in efficiency
across all functions.
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Environmental
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Thatcham are registered to BS EN ISO 14001:2004. The Centre achieved this
recognition in December 2005. Our Environmental Management System provides
us with the tools and focus consistently to assess, monitor and control our
impact on the environment.
By optimising our recycling methods and our energy management processes, and
by ensuring we are fully compliant with applicable legislation and
regulation, we have created a more effective and efficient environment for
our staff to carry out research and training activities and for our
stakeholders, customers and delegates.
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Investors In People
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Based around four key principles of people development, Investors In People
is the National Standard which sets a level of good practice for the
training and development of staff to achieve organisational goals and
objectives. In achieving the IIP standard, Thatcham have embraced this
commitment to training and development and have accepted an obligation to
ensure the future training needs of staff are constantly evaluated to help
build on business success.
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